Welcome to Footwear Haven ("we," "us," or "our"), an online retailer specializing in footwear products, including but not limited to outdoor footwear, formal shoes, and casual wear. By accessing or using our website www.xiaohenyyds.com (the "Site"), you agree to comply with and be bound by these Terms of Service ("Terms"). If you do not agree, please refrain from using the Site.
To place orders, you may need to create an account. You are responsible for:
We reserve the right to suspend or terminate accounts for violations of these Terms.
We strive for accuracy in product descriptions, images, and pricing. However, minor discrepancies may occur. All footwear products are designed for general use, and we do not guarantee suitability for specific activities unless explicitly stated.
Outdoor footwear (e.g., Hiking Boots, Trekking Sneakers) is intended for recreational use; we are not liable for injuries resulting from extreme conditions or improper use. Formal footwear (e.g., Designer Heels, Patent Leather Flats) may require break-in periods; we disclaim responsibility for discomfort due to individual fit preferences.
Payment: We accept major credit cards and PayPal. Prices are in USD and exclude taxes/shipping unless noted.
Shipping: Orders are processed within 1–3 business days. Delivery times vary by location.
Returns: Unused, undamaged items may be returned within 30 days of delivery for a refund or exchange. Customers bear return shipping costs unless the return is due to our error.
All content on the Site (logos, text, images) is our property or licensed to us and protected by copyright laws. Unauthorized use is prohibited.
General Use: Footwear products are sold "as is." We disclaim warranties for fitness, durability, or performance beyond standard descriptions.
Outdoor Footwear: While designed for durability, we are not liable for damage from misuse (e.g., non-waterproof use of Waterproof Sandals).
Formal/Casual Footwear: Aesthetic features (e.g., Suede Loafers) may vary slightly due to material nature. We are not responsible for wear-and-tear from regular use.
In no event shall our liability exceed the purchase price of the product.
These Terms are governed by the laws of the jurisdiction where our company is registered. Disputes will be resolved through arbitration or small claims court, with each party bearing its own costs.
For questions, contact us at [email protected]. These Terms are effective as of the date of your first use of the Site.
